KBB Certified Buying Center

Will we buy your car?

Yes! Our Pre-Owned Department is always in need of quality used vehicles. Once your car has been appraised, you will be given a written offer that is good for 3 days or 150 miles. If you decide to sell us your car, be sure to bring all necessary documents. (Driver’s License, Registration, Title, and all necessary documents if you are leasing or financing your vehicle)

Do we accept trade-ins?

Yes. You may use your vehicle as a trade-in. We will also buy your vehicle whether you purchase a car from us or not.

How to get your car appraised?

You must bring your car to our dealership to receive an appraisal. When you arrive the Purchasing Manager or Used Car Manager will look at your vehicle with you. This process usually takes 15 to 20 minutes, and we’ll give you a written offer that’s good for 3 days or 150 miles.

Will we explain how we appraised your car?

If you have questions about the appraisal of your car, the Purchasing Manager or the Used Car Manager will go over the details with you.

What makes Orange Coast Nissan’s Appraisals Different?

Our offer is good for 3 days or 150 miles, and is valid whether you buy a car from us or not. Other dealerships appraisals are based on you trading in your car for a new one, and they won’t buy your car outright. And if you decide not to buy a car from us, your offer will stay the same.

Why is our offer different from retail prices?

Our appraisal offers vary from retail prices for several reasons. All cars that we purchase must be reconditioned and brought up to all safety standards in order for us to provide guarantees and warranties to the cars that we sell back to the public.

Is our offer negotiable?

In most cases no. We make a written, no-haggle offer on every appraised car. But some cars are unique to the Market Price, and any change to the written offer would be up to the discretion of the USED CAR MANAGER.

Will making modifications to my car affect the offer?

Supply/demand and condition ultimately determines the value of your car. An added feature sometimes could improve the offer, and other times it could have a negative impact. Sometimes, an aftermarket modification may void the factory warranty.

Will regular maintenance/repairs affect the offer?

Your car’s overall physical and mechanical condition will have an impact on your appraisal offer.

Do I need an appointment for an appraisal?

No appraisal appointment is necessary. You can just visit our dealership. But if you would like to make an appointment you contact the Purchasing Manager or the Used Car Manager.

How does Orange Coast Nissan issue payment?

We will give you a certified check, payment will be received within 2 business days. The vehicle must go through a 24 hour inspection by a certified mechanic.

If I choose to sell my car to Orange Coast Nissan, could I get it back?

Yes you can. This is rare in most cases, but before we release our funds, your vehicle undergoes a 24 hour inspection. During this inspection our certified technician inspects the vehicle for frame damage, excessive mechanical issues, working and functioning air bags, excessive rust, and a completion of a smog test. The car can be returned to you within 48 hours if it is determined that the vehicle has any of these issues.

Can I sell my leased car?

In most cases, you can sell your leased car in almost the same way as any other financed car. We’ll appraise the car or truck, then contact the leasing company for a payoff quote and process any equity you might have. Please note that some leasing companies will not allow you to sell the car prior to the expiration of the lease. Check with your leasing company for complete details.

What if I owe more on my car than the amount of your appraisal offer?

If your pay-off amount is more than the offer for your car, the difference is called “negative equity.” In some cases, the negative equity can be included in your financing when you buy a replacement vehicle here at Orange Coast Nissan. If not, we’ll calculate the difference between your pay-off and our offer to you and you can pay us directly. We can accept cashiers or certified checks. We also accept cash and debit cards.

What if I have a lien on my car?

We will need to contact your lien holder to get a 10-day payoff. To pay off the lien, we will need your lien holder’s name and phone number, the name(s) on the account, and your lien holder’s account number and social security number.

What if all titleholders cannot be present or one is deceased?

If all titleholders cannot be present, you must speak to the Purchasing Manager or DMV clerk at our dealership before selling your car to Orange Coast Nissan. In some cases, we may be able to accept a Power of Attorney, allowing someone else to sign on the absent titleholder’s behalf. If a titleholder is deceased, you may have to transfer the title into your name before Orange Coast Nissan can buy your car. This can usually be done by taking the title and supporting papers to the local titling office. However, because this process varies by state, ask a Business Office Associate for more information.